Privacy Policy

Welcome to Infinect. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how Infinect ("we," "our," or "us") collects, uses, discloses, and protects your personal information when you use our services.

1. Information We Collect

1.1 Personal Information We may collect personal information that you provide directly to us when you:

  • Register for an account on Infinect.

  • Use our services, such as Infinect DataHub, Infinect Storage, and Infinect Compute.

  • Participate in our community, including governance activities and staking.

  • Contact our support team or communicate with us in any way.

Personal information may include:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Account Information: Username, password, and account preferences.

  • Transaction Information: Records of your transactions on the platform, including payment information and blockchain addresses.

  • Usage Information: Data about your interactions with our services, including access logs, IP addresses, and browser types.

1.2 Non-Personal Information We may also collect non-personal information, which does not directly identify you. This may include:

  • Technical Data: Information about your device, operating system, and browser.

  • Aggregated Data: Statistical data about the usage of our services, which is not linked to any individual user.

1.3 Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience on Infinect. Cookies are small data files stored on your device that help us remember your preferences and improve our services.

2. How We Use Your Information

2.1 Providing Services We use your personal information to:

  • Provide and maintain our services.

  • Process transactions and manage your account.

  • Communicate with you about your account, transactions, and any updates to our services.

2.2 Improving Services We may use your information to:

  • Analyze and improve the functionality and performance of our services.

  • Develop new features, services, and products.

  • Personalize your experience on Infinect by tailoring content and services to your preferences.

2.3 Security and Compliance We use your information to:

  • Protect the security and integrity of our services.

  • Detect and prevent fraud, abuse, and other illegal activities.

  • Comply with legal obligations and enforce our terms and policies.

3. How We Share Your Information

3.1 Service Providers We may share your personal information with third-party service providers who assist us in operating our platform, processing transactions, and providing customer support. These providers are obligated to protect your information and use it only for the purposes specified by us.

3.2 Legal Requirements We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena.

3.3 Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity as part of the transaction.

3.4 Anonymized and Aggregated Data We may share anonymized or aggregated data with partners, researchers, or the public for analytical purposes. This data does not identify individual users.

4. Your Privacy Choices

4.1 Access and Update Information You have the right to access and update your personal information at any time by logging into your account or contacting our support team.

4.2 Opt-Out of Communications You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by adjusting your account settings.

4.3 Cookies and Tracking Technologies You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our services.

4.4 Data Deletion You have the right to request the deletion of your personal information. Please note that we may retain certain information as required by law or for legitimate business purposes.

5. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption to protect sensitive information during transmission.

  • Access Controls: We restrict access to personal information to employees and service providers who need it to perform their duties.

  • Regular Audits: We conduct regular security audits and assessments to ensure the safety of our systems and data.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

7. International Data Transfers

Infinect operates globally, and your information may be transferred to and processed in countries other than your own. We take steps to ensure that your information receives an adequate level of protection in the countries where we process it.

8. Children's Privacy

Infinect is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of Infinect after any changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Infinect Privacy Team Email: admin@infinect.io

Last updated